Customer Loyalty

Legacy QSR brand Roy Rogers is partnering with Qu to modernize its operations, promising 80% faster orders and building a scalable foundation for expansion.

The well-funded mealtime innovator Wonder is betting big on Texas, promising thousands of jobs. But can its unique model conquer a crowded market?

Intellicheck's new desktop tool promises immediate, advanced identity verification without complex integration, leveling the security field for businesses.

AI marketing firm Zeta Global smashes records for the 18th straight quarter, raising guidance and projecting its first full year of GAAP profitability.

US consumers are sitting on $83B in unused tech. New research shows why brands failing to offer good trade-in programs are losing revenue and loyalty.

Tired of juggling multiple health portals? Pixel Health's new AI-powered platform, One Thread, aims to unify the patient journey into a single experience.

The fast-casual chain is courting the 55+ crowd with portion-controlled meals, a strategic move in an industry adapting to an aging America.

RAD Intel's new platform offers enterprise-grade audience intelligence to smaller firms, challenging the high-cost tools used by market giants.

Farmers & Merchants Bank continues its remarkable 110-year dividend history, signaling profound financial strength and a commitment to its founding principles.

For the tenth straight year, Sprout Social has won G2's Best Software award. See how its AI pivot and deep customer loyalty are redefining social intelligence.

The iconic retailer is deploying a powerful AI platform to anticipate customer needs, from floods to fitness, reshaping the future of Canadian shopping.

The San Antonio Tex-Mex staple partners with Paytronix, launching a new app and loyalty program to fuel a new era of expansion and digital engagement.

Former Allstate President Glenn Shapiro joins Insurtech leader Carpe Data, bridging traditional insurance wisdom with next-gen AI claims solutions.

Calix's new AI platform aims to treat every subscriber as an audience of one, promising revenue growth for ISPs, but faces adoption and privacy hurdles.

A Spanish court has warned Ryanair officials of criminal liability for defying court orders, a major escalation in its bitter feud with the travel platform.

Libro seated 11 million guests in 2025, leading a charge against costly reservation platforms with its commission-free, data-centric business model.

Mobileum and NOHOLD launch a white-labeled AI solution, enabling telecom operators to offer advanced, easy-to-use AI services to small businesses.

Rezolve AI's all-cash acquisition of Reward Loyalty adds immediate profit and scale, aiming to dominate the convergence of AI, payments, and retail media.

Lowe's new Kids Club integrates workshops into its loyalty program, offering a hands-on antidote to screen time and reshaping stores into family hubs.

ShipBob's 2026 report reveals a massive shift. With rising costs and global risks, brands must adopt omnichannel sales and strategic fulfillment to survive.