Customer & Market Strategy

Concentrix celebrates its third year on the Fortune 500, crediting its AI. We dig into the tech, the financials, and the hidden costs of this pivot.

The city launches "Hong Kong Summer Fun," a massive promotion blending ancient tradition with digital deals to combat lagging tourist spending and fierce regional competition.

The streaming world turns its eyes to Denver for a record-breaking conference focused on AI, monetization, and the future of content in a fragmented market.

As Enghouse readies its Q2 results, investors are watching a split narrative: a struggling contact center arm versus a growing assets division, all while the firm sits on a massive cash pile.

PowerPay's award-winning AI platform offers a lifeline for home and health costs, but does the promise of 'responsible lending' hold up under scrutiny?

Crosslist moves beyond software with a guide for resellers, a strategic play to capture the booming resale market by teaching the trade before selling the tool.

As Gluware preps its Titan AI, it hires Alex Henthorn-Iwane, a veteran with a history of guiding tech firms to billion-dollar acquisitions.

Conning's latest report reveals a dramatic shift in U.S. state economies. While the outlook is stable, new metrics on cost and climate are separating the winners from the losers.

A new partnership between Volpi Foods and Blaze Pizza signals a major shift, as ethical sourcing and artisanal quality become key drivers in fast-casual dining.

Point Wild's acquisition of Funambol signals a major push beyond traditional security, targeting data ownership and a deep integration into the global telco market.

With the appointment of Roku and Viant veteran Tom Wolfe, Locality signals a major play to solve local TV's biggest challenges: fragmentation and opacity.

As customer complaints and regulatory risks surge, a new framework emerges to turn compliance from a corporate burden into a strategic asset. This is how governance becomes a competitive edge.

Force Management appoints Joe Marcin, a longtime customer, as CRO. His insider view and PE background are set to steer the company's AI-driven sales strategy.

The Buckle's latest dividend isn't just a shareholder payout; it's a signal of strategic resilience in a tough retail market. Here's the deeper story.

The Access Group's new CFO, Sally Johnson, isn't just a financial hire; she's a strategic weapon for an AI-driven future. Here's the play.

Air New Zealand's Skynest, powered by IBS Software's AI platform, introduces lie-flat pods to economy. Is this the future of long-haul travel or a risky bet?

A deep dive into EVADAV's restructuring reveals more than a corporate shuffle. It's a calculated blueprint for a vertically integrated performance marketing ecosystem.

A landmark zoning reform in Virginia has unleashed the manufactured housing sector. For investors, it's a signal that the real value play is just beginning.

The outdoor media giant is opening a retail hub in Minnesota, blending its gear brands with a strategy focused on experiential retail and local advocacy.

With backing from Thrive and Sequoia, Pace aims to automate insurance's back office and tackle the $9 trillion global protection gap with AI agents.