Customer Loyalty

The popular wing franchise is expanding to the Sunshine State, tapping into a booming franchise market with its first location planned for late 2026.

SEPA adds municipal utility, rural co-op, and consumer advocate leaders to its board, signaling a strategic push for a unified, equitable energy future.

The maker of Bicycle cards is expanding its global empire with a savvy digital strategy, leveraging SMS and compliance tech to achieve major revenue growth.

Facing a crisis of consumer trust, the food industry is uniting to fight dangerous myths and rebuild confidence in the science of what we eat.

The revived MoviePass partners with 5,000 independent theaters, a landmark deal that could save local cinemas and secure the subscription service's future.

A Tokyo kids' club shows how children connect beyond language, hinting at a major shift in how international families experience travel in Japan.

A landmark partnership between Certis and IntBot aims to deploy socially intelligent humanoid robots across Singapore, heralding a new era of human-robot collaboration.

New Vanilla MCP server uses the Model Context Protocol to connect live community intelligence directly to AI tools, transforming business insights.

After years as a community hub, Uncle Julio's Frisco will close on May 14 due to a lease dispute, reflecting a tough real estate market and a new era.

Luffa AI and GoFintech Quantum partner in a landmark deal, fusing AI, Web3, and quantum security to build a new, user-owned digital financial ecosystem.

Following its X3D acquisition, Catalyst MedTech unveils an expanded portfolio and a new strategy to tackle aging equipment and modernize nuclear medicine.

OREO and BTS are launching a hotteok-flavored cookie, but this is more than a snack. It’s a masterclass in cultural fusion and fan-powered marketing.

A new platform combines gamification, DLT, and location tech to move beyond static rewards and capture the elusive engagement of modern consumers.

SonicWall appoints Jonathan Berger, a veteran from one of its top partners, to lead its global channel, signaling a deep commitment to partner advocacy.

The self-powered Merach S29R2 offers smart, connected workouts without mandatory subscriptions, challenging the costly models of Peloton and its rivals.

A new guide helps Managed Service Providers navigate AI's risks and opportunities, transforming them into strategic advisors for small businesses.

Dstny Group appoints a new Chief Customer Officer, signaling a strategic bet on superior customer experience to fuel its aggressive European expansion.

A new partnership promises to automate car marketing with AI agents, claiming a 30x boost in efficiency. But can it navigate the ethical roadblocks ahead?

How one franchisee is building a portable storage empire by capitalizing on a multi-billion dollar shift toward flexible, on-demand consumer solutions.

Boca Raton-based Proforce Pest Control lands on the PCT Top 100 list, but can its customer-first philosophy keep pace with its explosive 558% growth?