Customer Loyalty

A new partnership between Cartera and Kigo aims to reshape retail rewards for over 100 million members by merging a massive offer catalog with AI.

While California's cannabis market struggles, MWG Holdings posts record growth. We explore their community-first model and data-driven tech defying industry trends.

A new partnership between Factor4 and Priority Commerce reveals a deeper truth about the future of commerce, where customer trust is built one seamless transaction at a time.

SNIPES' 'Pull Up Fresh' campaign, led by DJ Khaled, isn't just about back-to-school sales. It's a calculated move to embed the brand into youth culture.

Major cable companies are slowing their subscriber exodus by locking customers into mobile bundles. Is this a win for consumers or a gilded cage?

The pizza giant's new value menu isn't just about cheap eats. It's a masterclass in cultural strategy, blending nostalgia, streetwear, and digital bait.

An adult diaper company is hosting a Cubs game outing. The real story isn't the event, but a disruptive business model built on dignity and market failure.

A new partnership between Sam's Club and Weight Watchers makes holistic health more accessible, especially for those on GLP-1s. Is this the future of retail?

Papaya’s World Solitaire Championship is more than a game. It's a strategic play in a multi-billion dollar market facing a crisis of trust.

Amazon’s biggest sale saw slower growth but revealed a seismic shift. For beauty brands, victory no longer belongs to the deepest discount but to those who master search.

Gartner's latest Hype Cycle signals a major shift in life insurance, with tech like Empathy's platform leading a move from transactions to holistic care.

Francis Ford Coppola Winery's annual pizza contest pivots to a home-centric prize, tapping into major consumer trends and blending legacy with modern marketing.

As America nears its 250th, AGCO's 'Legacies of the Land' is more than nostalgia. It's a strategic move to codify brand loyalty and build a digital archive.

JCPenney is offering $10 for a gas receipt. A simple gimmick, or a shrewd strategic move to drive traffic and data in a brutal retail landscape?

The battle for your living room is no longer just about speed. A new deal in Florida shows how ISPs are bundling streaming to lock in loyalty and revenue.

Akatsuki Games brings its Kaiju No. 8 game back to Anime Expo, but beyond the flashy booth lies a high-risk strategy for a polarizing but profitable title.

San Antonio's Gunter Hotel spent $57M to restore its past. Now, it's betting on Marriott's global machine to secure its future. A look at the strategy.

Rogers is giving away 500 'free' Blue Jays tickets for Canada Day. It’s a fan's dream, but it's also a masterclass in corporate synergy and walled-garden marketing.

Marriott's 'Inner Circle' isn't just about luxury travel. It's a calculated system to redefine vacation ownership and engineer loyalty in the new experience economy.

As grilling season peaks, U-Haul's free propane safety check initiative is more than a holiday offer—it's a strategic move to reinforce its market dominance.