Customer Loyalty

Scotland Wright Associates names Nathan Williams Principal, a strategic move leveraging his 360-degree expertise to expand in Atlanta's booming industrial market.

ExchangeRight's latest fund sold out fast, signaling a major investor shift toward sophisticated tax-deferred strategies and recession-proof real estate.

Canada's 'cult favorite' Asian grocer T&T arrives in San Jose, promising a new culinary era while facing a fiercely competitive local market.

Kantar's new BrandZ Top 100 shows AI is the engine of growth, but the most powerful brands combine tech with deep consumer trust and meaningful difference.

The original chicken-finger brand opens its seventh Carolina store, offering free food for a year and sparking new competition in a saturated market.

Seattle-based wealth giant Brighton Jones expands to Cleveland, betting its unique 'Personal CFO' model will attract Ohio's high-net-worth families.

With $6.25M in new funding, Benji's universal API aims to connect siloed loyalty programs, letting brands like JetBlue launch partnerships in days, not years.

Wild Turkey's Bruce Russell resurrects the famed 'Cheesy Gold Foil' with a 16-year-old bourbon, but can a new bottle capture the magic of a dusty?

Greenix acquires Insight Pest Solutions' MA and NH branches, signaling a major move in its aggressive, eco-conscious national expansion strategy.

Backed by Temasek's Liminal, Swiss startup motif says its new AI, Clarity, will end financial hallucinations by truly understanding market connections.

Beyond the call bell, integrated systems are the new nervous system of modern hospitals, boosting patient safety, staff efficiency, and overall care.

An Oklahoma firm launched a new AI platform that predicts how messages will land county by county, aiming to revolutionize communications strategy.

The coatings giant secured John Deere's highest supplier rating and was named Supplier of the Year, signaling deep strategic partnership and market leadership.

China's youth-focused video platform Bilibili reports a strong Q1, achieving net profit fueled by a 30% surge in ad revenue and record user engagement.

CRM firm Splio moves its co-CEO to Barcelona, leveraging its new AI platform to capture the booming digital market in Spain, Portugal, and Italy.

Amid shrinking margins and evolving buyer demands, experts reveal how a new F&I philosophy focused on relationships and tech is key to dealership survival.

SponsorCX's latest funding round signals a major shift in the $100B+ sponsorship industry, as AI platforms replace spreadsheets and demand real ROI.

A new survey shows travelers are so fed up with airport lines and bag fees that a majority are now willing to ship their luggage ahead to their destination.

Mohammad Khadar was just named IHOP's Franchisee of the Year. Here's how he built a multi-state dining empire on a foundation of hospitality and strategy.

A senior living provider is expanding a real-time tracking system after it cut overnight falls by 50%, heralding a new era of proactive, data-driven elder care.