Customer Experience

A new partnership aims to unify the fragmented $4.7B MENA retail media market with AI, promising unprecedented efficiency for brands and retailers.

RAD Intel's new platform offers enterprise-grade audience intelligence to smaller firms, challenging the high-cost tools used by market giants.

The AI health platform's latest acquisition integrates a specialized pregnancy app, promising a new era of proactive, data-driven maternal care for families.

A food-tech startup is challenging giants with snacks made from a revolutionary Harvard-developed tech, promising clean ingredients at unprecedented speed.

Amid rising costs, The Knot Worldwide is investing $500,000 to support the small businesses that form the backbone of the challenged wedding industry.

Roots names Rosie Pouzar as Chief Commercial Officer, leveraging her Sephora and omnichannel expertise to accelerate growth and redefine the brand's future.

The Biocodex Microbiota Foundation opens its 10th annual grant, committing a total of half a million dollars to shape the future of U.S. gut health science.

At IFA 2026, Marchex will showcase AI that turns customer calls into revenue, aiming to solve costly inconsistencies plaguing multi-location brands.

A new digital health partnership embeds AI coaching into a wellness app, promising 24/7 support for mental health and chronic conditions at scale.

Fullstory's new 'Guides and Surveys' tool, powered by its Usetiful acquisition, aims to fix user frustration in real-time, not just analyze it.

As city apartments shrink, OVIOS unveils modular furniture for modern hybrid lifestyles. Can its 'Flex-Living' systems redefine small-space living?

The French biopharma giant posts strong 2025 results and forecasts over 13% growth, fueled by a booming pipeline and unexpected market advantages.

Krikey AI's new tool turns text into 3D social media videos, aiming to democratize animation and disrupt the creator economy. Is this the future of content?

A new walk-in lab with pediatric care opens in The Marketplace at Steamtown, marking a strategic move in retail health and enhancing local convenience.

With a fresh $118M in funding, Garner Health's AI platform aims to cut healthcare costs by guiding millions of patients to top-rated doctors.

As marketers drown in a sea of 14,000+ software tools, Altairzen introduces a five-layer framework to bring order, strategy, and control to the chaos.

Fidelity sweeps top honors in Corporate Insight’s annual awards, highlighting a fierce digital arms race with Schwab and E*TRADE to win over modern investors.

ShipBob's 2026 report reveals a massive shift. With rising costs and global risks, brands must adopt omnichannel sales and strategic fulfillment to survive.

A key industry report names Level AI a 'Pioneer' in both QA and analytics, highlighting the power of its integrated AI approach in a crowded tech market.

Wolters Kluwer's UpToDate again tops KLAS rankings, highlighting a major trend: integrating expert-backed patient education directly into clinical care.