Customer Experience

With 93% of candidates facing interview anxiety, a new wave of real-time AI tools is changing the game. Is it cheating or the future of hiring?

The cult haircare brand, co-founded by Rita Ora and Anna Lahey, launches its science-backed scalp and repair solutions exclusively in Canada.

The new AI companion 'Avery' promises to simplify healthcare for millions, but its launch comes as UnitedHealth Group faces scrutiny over AI ethics.

With 388 digital registrations in one week, Pune's Krisala Developers shatters records, highlighting the power of tech in India's booming property market.

Behind closed doors, the world's top healthcare execs cut deals that define medical travel. What does this mean for patients and the future of global care?

At the 2026 Bar & Restaurant Expo, the focus is on tech that boosts profits. See how smart entertainment systems are turning passive screens into sales tools.

The strategic acquisition creates the industry's first end-to-end intelligence service, linking device hardware choices directly to customer satisfaction.

Telnyx's recognition in a key industry report signals a major shift in cloud communications, where owning the infrastructure is key to unlocking real-time AI.

New research reveals a major disconnect: consumers, led by Gen Z, crave sustainable dining, but the foodservice industry is struggling to keep up.

Medallia's sustained leadership in Gartner's VoC report highlights its AI-driven strategy for turning customer feedback into real business growth.

Kansas City's EverFast Fiber is partnering with GOCare, betting that a modern, digital-first customer experience is the key to winning a crowded market.

Orum achieved a 36% conversion rate using Idomoo's AI video, proving hyper-personalization is no longer a novelty but a core driver of B2B ROI.

A new report reveals why large dogs face longer shelter stays. Low confidence, cost, and housing barriers are creating a crisis, but solutions are emerging.

The premium mobility giant's new airport branch targets Coachella crowds and luxury travelers, challenging rental market leaders in Southern California.

AmMetLife appoints veteran actuary Wan Saifulrizal Wan Ismail as CEO. His deep expertise is set to reshape strategy amid rising health costs and new risks.

Online tool retailer VEVOR makes a major move into physical stores, partnering with the Houston Rockets and opening its first global flagship in the city.

A new partnership between Always and The Fibroid Foundation aims to break the silence on heavy periods and fibroids, combining product innovation with advocacy.

The digital marketplace aims to bring transparency and efficiency to Hong Kong’s fragmented private lending sector, connecting borrowers with licensed lenders.

As homeowners prioritize health, advanced water filtration is becoming a non-negotiable part of modern kitchen remodels. Here’s what you need to know.

ClassLink's new Insights platform aims to prove the ROI of digital tools by linking usage data to test results, a potential game-changer for school budgets.