Customer Experience

As Seattle welcomes the World Cup, Walgreens is doing more than selling souvenirs. It's a strategic move to capture a transient market with on-demand health services.

Trivver's new AI-powered platform promises a future where ads are part of the game, not an interruption. But can it win over developers, brands, and players?

By acquiring RHE Container, President Container Group merges patented designs with massive, solar-powered manufacturing to dominate high-end apparel packaging.

Moburst hires tech strategist Salam Beasan as VP of AI, signaling a major push to productize its services with a proprietary 'Growth Operating System'.

A new partnership promises to eliminate manual data entry, bridging the gap between field measurement and project planning for pros and DIYers alike.

As AblePay marks a decade of growth, we examine how its 'win-win' model for patients and providers is reshaping healthcare affordability and revenue cycles.

Two music tech titans are betting that gamified lessons and connected keyboards can solve the age-old problem of why so many of us quit our musical dreams.

Blue Cross and Blue Shield of Texas is betting on a new copay-only plan to cut costs without shrinking networks. Can its 'Easify' platform guide us to a simpler healthcare future?

A new Phoenix clinic is more than an opening; it’s a calculated move in the high-stakes game of fixing America's broken primary care system.

An award for customer service in payments? Basys just proved it's possible. We dissect the metrics and culture that are setting a new industry standard.

Rugs.com's new app uses augmented reality to solve online shopping's biggest challenge: uncertainty. It's a look into the new baseline for digital retail.

MeasureUp's recent award for its iTalentUp platform isn't just a win; it's a signal flare for a revolution in how we value and hire technical expertise.

Paradisus La Perla's new WITT certification isn't just an award; it's a strategic move by Meliá to capture the booming $1.3T wellness travel market.

Known for its consumer app, NASDAQ-listed Treasure Global just landed a $15M AI deal, a bold pivot that could redefine its future amid financial struggles.

The latest SupplyTech awards are more than a list of winners. They are a blueprint for a logistics industry being rebuilt by AI, robotics, and data.

Truist's 63% patent boom is making headlines, but the real story is a strategic fusion of AI and a teammate-driven culture, forging a new model for trust and innovation.

Bee You Organics' recent award is more than a win for a small brand. It's a signal that the CPG landscape is being reshaped by waterless innovation.

Major academic centers no longer hold a monopoly on medical breakthroughs. A look at how community networks are democratizing cutting-edge cancer research.

LiTime’s new Xtra Mini batteries are 40% smaller but promise EV-grade durability, signaling a major shift in how we power our mobile lives.

FreeCast's expanded DIRECTV deal aims to empower local providers and simplify streaming. But can this ambitious PaaS model overcome steep financial hurdles?