Customer & Market Strategy

Westgate Resorts gets a major endorsement for family travel in Orlando. We dive into what makes them stand out and the business of online reviews.

Dante's wine expertise meets Early Bird's brunch culture in a new private label Prosecco, a savvy business move tapping into local pride and market trends.

New journalism awards tackle AI's risks and Indigenous health gaps, revealing how media innovation aims to build a healthier, more equitable Canada.

Netflix is betting big on physical entertainment with its 'Netflix House,' a strategic pivot aiming to diversify revenue and redefine fan loyalty.

JetBlue is opening its first lounge, BlueHouse. It's more than an amenity; it's a strategic pivot to capture premium flyers and redefine its brand.

A new report reveals a surprising twist in the AI era: personal recommendations now drive book discovery, as social reading and audiobooks surge.

Facing a 70% stock decline, High Roller Technologies is shaking up its marketing. Can two industry veterans redefine the user experience and win the iGaming wars?