Customer Experience

The acquisition merges two AI leaders, aiming to end fragmented online shopping experiences with a single, powerful platform for search and personalization.

Acemate's new Drill System adds scoring and data-driven drills to its AI tennis robot, shifting from a rally partner to a full coaching ecosystem.

China's youth-focused video platform Bilibili reports a strong Q1, achieving net profit fueled by a 30% surge in ad revenue and record user engagement.

CRM firm Splio moves its co-CEO to Barcelona, leveraging its new AI platform to capture the booming digital market in Spain, Portugal, and Italy.

Snom launches its A350D Bluetooth headset, packing voice-centric tech to challenge market leaders and solve the problem of workplace distraction.

New Philips monitors use TÜV-certified Circular Polarization Light, mimicking sunlight to combat digital eye strain and boost workplace wellness.

From functional popcorn to reimagined classics, see the award-winning treats and trends from the 2026 Sweets & Snacks Expo that will define your snack drawer.

A new scholarship champions empathy in medicine, founded by a doctor whose own license has recently come under emergency suspension by state regulators.

LMC Landscape Partners' latest acquisition of Prestige Landscape Services signals a new era of consolidation in the booming Dallas-Fort Worth market.

With a new CEO known for scaling operations, TSC Miami signals an aggressive move to dominate the booming on-demand and creator merchandise market.

A massive gap exists between corporate strategy and frontline execution. Axonify's new AI platform promises to bridge it, turning training into results.

Mohammad Khadar was just named IHOP's Franchisee of the Year. Here's how he built a multi-state dining empire on a foundation of hospitality and strategy.

A senior living provider is expanding a real-time tracking system after it cut overnight falls by 50%, heralding a new era of proactive, data-driven elder care.

After a viral online sell-out, Korean skincare brand mixsoon is rolling into 570 Costco stores worldwide, signaling a new era for mass-market beauty.

More than just beauty, the U.S. personal care industry drives nearly $500 billion in economic output and supports millions of jobs, a new report finds.

Beyond fat removal, a new wave of cosmetic surgery in Dubai uses advanced tech to craft athletic, natural bodies, making the city a global beauty hub.

The 2026 Priority Pass awards reveal a major travel shift, with top lounges now offering immersive local culture, cuisine, and curated experiences.

As AI tools flood the market, WPS Office is betting not on raw power but on invisibility. Its new update embeds AI and cloud sync to eliminate friction.

Carrington acquires Valon Mortgage and adopts its AI platform, a landmark deal set to redefine the complex world of government mortgage servicing.

Seattle nonprofit Ryther launches Juniper, an intensive program for teens, addressing a critical gap in care for older adolescents with mood and anxiety.