Customer Experience

Shanti Recovery & Wellness gains DHCS accreditation, launching a virtual IOP that combines clinical therapy with holistic practices for California adults.

Pluri is moving its advanced cell-expansion tech from the lab to the lucrative U.S. aesthetics market. Is this a savvy commercial pivot or a risky gamble?

ChinaAMC is industrializing its operations with a vast AI system, from investment research to 'digital confidants.' CEO Li Yimei's blueprint is clear: automate the machine, but never the trust.

As 'tick-box' training fails to close a widening skills gap, TalentLMS's new AI simulations offer a private space for employees to build real-world capability.

A landmark partnership between Livium and Garage Composites fuses advanced data analytics with peer collaboration, setting a new standard for dealer profitability.

A new partnership embeds America's largest audio library into LG TVs, signaling a strategic push to unify the fragmented smart home audio experience.

Universal Parking's third consecutive 'Top Workplace' award is more than a trophy. It's a strategic blueprint for employee retention and a key driver of growth.

Destination Ontario's new partnership with tech firm AccessNow isn't just about social good; it's a strategic move to unlock a lucrative, underserved market.

Traditional social listening is deaf to video. Plot just raised $10M for its AI that watches content, unlocking insights brands like Visa and PepsiCo need.

A heritage brand's new crackers reveal a masterclass in product innovation, using consumer data and strategic retail partnerships to conquer the snack aisle.

While competitors build complex apps, Maxwell TEC is winning the home care market with simple SMS. Their milestone is a strategic signal for patient engagement.

New data reveals shoppers are not just tolerating in-store ads—they're acting on them. This marks a pivotal moment for grocers and a new revenue frontier.

A new partnership aims to build more than just AI tools; it's about forging the intelligent, trusted digital infrastructure for the future of insurance.

A documentary on a punk band of learning-disabled musicians reveals a deeper truth about the infrastructure of empowerment and the untapped human capital in our society.

After ten years, RVezy is pivoting from a rental platform to a full-service vacation provider. Its new focus on delivery is a strategic play to win the next decade.

Air New Zealand's Skynest, powered by IBS Software's AI platform, introduces lie-flat pods to economy. Is this the future of long-haul travel or a risky bet?

TELICA launches its CREBEE ESL DIY Kit at COMPUTEX, a solution designed to bring affordable, cloud-connected electronic shelf labels to small businesses.

A new collaboration uses clever NAND flash storage to run giant AI models on standard PCs, challenging the cloud's dominance and redefining on-device AI.

A landmark deal between Tourism Tasmania and tech giant Trip.com isn't just about visitors; it's a glimpse into the future of data-driven destination marketing.

As AI reshapes finance, BMO's award-winning leaders are pioneering a human-first approach, integrating digital innovation and quantum readiness to redefine the 2026 consumer experience and the 'why behind the buy'.