Customer Experience

UC Irvine and Konnect partner on a new certification to equip senior HR leaders with the strategic skills needed to navigate the AI revolution.

The homegrown salon consolidates its brand into a new destination experience store in Arab Street, tapping into the booming modesty-conscious beauty market.

The new 'agentic' AI platform from Xtremepush promises to automate CRM with a unique governance-first architecture, transforming work in iGaming and finance.

Mobility giant ZIGUP is equipping 3,500 employees with Microsoft AI in a landmark deal aiming to redefine customer service and operational efficiency.

A new immersive dinner show in Jiuzhaigou aims to transform tourism, but can it balance cultural authenticity with commercial success in a booming market?

As demand for local data soars, tools that scrape Google Maps are becoming essential. Discover how companies are leveraging automation for a competitive edge.

Filmmaker James Gunn returned to his alma mater with unconventional advice for the Class of 2026, urging them to find purpose beyond their dreams.

Ozari Health launches a nationwide service for affordable compounded semaglutide, navigating a complex and increasingly regulated market for GLP-1 drugs.

With a key earnings report and investor conference ahead, all eyes are on Ulta Beauty to prove its resilience in a rapidly evolving retail landscape.

A Rome-based medical spa is expanding access to cosmetic surgery across Central NY, filling a critical gap in high-level, physician-led aesthetic care.

Scotland Wright Associates names Nathan Williams Principal, a strategic move leveraging his 360-degree expertise to expand in Atlanta's booming industrial market.

A new fintech integration gives community banks powerful tools for international wires, streamlining cross-border payments to compete with larger rivals.

Confectionery giant Ferrero partners with Netflix to relaunch the iconic Wonka brand, planning a massive rollout of new products and on-screen content.

A new AI solution spots dents on trucks in real time, promising to save the logistics industry billions by shifting from reactive repairs to proactive intelligence.

ThriveCart's new ThriveAcademy embeds courses inside social communities, aiming to solve the 12% completion rate crisis plaguing online education.

An Alaskan marketing firm challenges the digital frenzy, offering small businesses a system built on long-term strategy and consistency, not just clicks.

Canada's 'cult favorite' Asian grocer T&T arrives in San Jose, promising a new culinary era while facing a fiercely competitive local market.

Diagnostic tool maker TOPDON partners with Amazon for a first-of-its-kind live product showcase during NASCAR, blurring the lines between racing and repair.

Health AI firm Vi secures unicorn status with a $145M deal while launching new AI agents. But can its vision of 'health abundance' overcome ethical hurdles?

Economic uncertainty and record heat are forcing 99% of homeowners to rethink their AC use, creating a risky gamble between cost, comfort, and maintenance.