Customer Experience

With 388 digital registrations in one week, Pune's Krisala Developers shatters records, highlighting the power of tech in India's booming property market.

Behind closed doors, the world's top healthcare execs cut deals that define medical travel. What does this mean for patients and the future of global care?

Telnyx's recognition in a key industry report signals a major shift in cloud communications, where owning the infrastructure is key to unlocking real-time AI.

New research reveals a major disconnect: consumers, led by Gen Z, crave sustainable dining, but the foodservice industry is struggling to keep up.

Medallia's sustained leadership in Gartner's VoC report highlights its AI-driven strategy for turning customer feedback into real business growth.

Kansas City's EverFast Fiber is partnering with GOCare, betting that a modern, digital-first customer experience is the key to winning a crowded market.

Orum achieved a 36% conversion rate using Idomoo's AI video, proving hyper-personalization is no longer a novelty but a core driver of B2B ROI.

A new report reveals why large dogs face longer shelter stays. Low confidence, cost, and housing barriers are creating a crisis, but solutions are emerging.

The premium mobility giant's new airport branch targets Coachella crowds and luxury travelers, challenging rental market leaders in Southern California.

Online tool retailer VEVOR makes a major move into physical stores, partnering with the Houston Rockets and opening its first global flagship in the city.

A new partnership between Always and The Fibroid Foundation aims to break the silence on heavy periods and fibroids, combining product innovation with advocacy.

Hong Kong's Bowtie opens a landmark tower, betting that a physical presence and a coffee shop can build digital trust and disrupt the insurance market.

Vandana Venkat, an expert in AI and digital insurance, takes the helm at IPG, signaling a major strategic shift in the competitive pet care market.

A new report shows patients are rejecting 'overdone' looks for subtle, strategic care, driven by Ozempic, menopause, and a desire for authenticity.

The Biocodex Microbiota Foundation opens its 10th annual grant, committing a total of half a million dollars to shape the future of U.S. gut health science.

Teva and Medincell’s once-monthly olanzapine injection shows promise in trials, potentially freeing patients from burdensome post-injection observation.

ConsumerAffairs crowned Credit Saint #1 in credit repair for 2026. We explore the methodology, the company's strategy, and what it means for consumers.

Mobile gaming giant AviaGames partners with UC San Diego MBA students to analyze its hit game, Solitaire Clash, seeking a data-driven edge in a competitive market.

The global Japanese retail giant Daiso has arrived in Normal, IL, bringing its unique blend of affordable, high-quality goods to Central Illinois shoppers.

Director Paul Hollis makes his debut at the ANA Money Show, launching the first U.S. Semiquincentennial coins with a special 1776-2026 silver eagle.