ConnectWise, Inc.

https://www.connectwise.com

ConnectWise is a software company that provides a comprehensive platform of business management, remote monitoring, and security solutions primarily for Managed Service Providers (MSPs) and Technology Solution Providers (TSPs). Founded in 1982, the company's mission is to empower these providers with industry-leading software, services, and community-centric solutions to help them run their entire as-a-service businesses. ConnectWise is headquartered in Tampa, Florida, United States, with its global headquarters located at 400 N Tampa St, Suite 130.

The company's key offerings include Professional Services Automation (PSA), Remote Monitoring and Management (RMM), remote control and access via ScreenConnect, and quote and proposal automation (CPQ). Additionally, ConnectWise provides a suite of cybersecurity solutions such as risk assessments, backup and disaster recovery (BCDR), identity access management, incident response, Managed Detection and Response (MDR), and Security Information and Event Management (SIEM). The platform is designed to streamline operations, automate service delivery, and enhance client relationships through a vast ecosystem of integrations.

In September 2024, Manny Rivelo was appointed as the Chief Executive Officer, succeeding Jason Magee. ConnectWise is a privately held company, having been acquired by the private equity firm Thoma Bravo in 2019. Recent developments include the acquisition of zofiQ, an agentic AI leader, to further enhance its platform capabilities. However, the company has also faced challenges, with the Cybersecurity and Infrastructure Security Agency (CISA) adding vulnerabilities in ConnectWise's ScreenConnect remote-access tool to its Known Exploited Vulnerabilities catalog in April 2026, citing active exploitation by threat actors.

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CID: 1552