Customer & Market Strategy

The U.S. services sector boomed in February, hitting its highest growth in years, but a split economy reveals both soaring industries and struggling sectors.

Industry veteran Louise Baker is named Managing Director of TricorBraun ANZ, a strategic move to unify recent acquisitions and drive growth in the region.

While 80% of its locations earned top marks from CARFAX, a deeper look at reviews reveals a divided customer experience for the automotive giant.

The new platform integrates generative AI, avatars, and hosting, promising to streamline video workflows. But can one tool truly replace a creator's stack?

LendingTree posts a record $319.7M Q4 driven by its insurance arm, yet an adjusted loss spooks investors. Can its AI-powered strategy win them back?

Amid consumer complaints of bait-and-switch pricing, U-Haul introduces a price guarantee, challenging competitors and signaling a shift in the market.

Mobile loyalty is vanishing. A new survey reveals how empowered consumers, Gen Z’s quest for autonomy, and new tech are reshaping the wireless industry.

After a 25-year era of global growth, Lansinoh appoints Julie Talbot to redefine parental support and scale a new, empathetic vision worldwide.

A new partnership between Tealium and Diabolocom signals a major industry shift, turning contact centers into AI-powered, real-time revenue drivers.

Logistics giant faces falling profits from weak ocean freight, but a diversification strategy and a massive new share buyback signal long-term confidence.

Life Time posts record 2025 earnings and a 230% Q4 profit surge, announcing a $500M share buyback and an aggressive expansion of its 'athletic country clubs'.

As corporate dentistry grows, one Ann Arbor practice's shift to woman-owned leadership highlights a demand for personalized, health-focused cosmetic care.

ConsumerAffairs crowned Credit Saint #1 in credit repair for 2026. We explore the methodology, the company's strategy, and what it means for consumers.

New data on leronlimab reveals striking long-term survival signals in heavily pretreated mTNBC patients, hinting at a new way to fight the disease.

Hair Cuttery Family of Brands is rolling out amika products in 500+ salons, a strategic move to meet demand for premium, inclusive haircare for all.

New research reveals how clinical trial design inflates the placebo effect, offering a key to solving the 90% failure rate for anxiety and depression drugs.

Lyft CFO Erin Brewer will address investors at the Bernstein TMT Forum, outlining the company's strategy for sustained profitability and future growth.

A new report reveals Americans face a $5 trillion annual bill burden, with essential costs consuming an alarming share of income and pushing families to the brink.

Climbing Entrepreneur's Franchise 500, this Verizon retailer reveals a model built on rapid growth, robust franchisee support, and deep community roots.

Fox Corporation will double the government's $1,000 'Trump Account' deposit for employees' children, a move lauded as a benefit but also raising questions.