Customer Experience

A new app, born from its founder's personal health battle, challenges the 'no pain, no gain' ethos of digital wellness with a flexible, empathetic model.

Insurers bleed cash on flawed customer acquisition. A new AI platform from ZVOX claims to stop the waste by matching every lead with the perfect outreach.

Beyond mere screens, a new wave of 'invisible' tech is turning walls into worlds, driving business and reshaping how we connect. Here's what it means.

A top industry award reveals it's not just Laserfiche's new agentic AI that drives a 99% renewal rate, but a deep-seated culture of customer partnership.

Jenne's partnership with Vida isn't just a deal; it's a signal. Advanced AI is leaving the enterprise lab and entering the mainstream via trusted resellers.

A seismic shift is underway in the beauty industry. The era of sprawling global supply chains is giving way to a new, agile model of local-first production.

A new Florida venture embeds sleep apnea treatment into cardiology care, a model that could reshape patient outcomes and Vivos Therapeutics' market strategy.

A new partnership between VergeSense and Logitech promises to transform empty desks and ghosted meetings into a data-rich roadmap for the future of work.

IncQuery's new AI tools promise to fuse speed with rigor, embedding an AI moderator directly into the secure workflows of consulting and private equity.

A new report shows creator content isn't just a trend—it's 44% of paid ads. This shift is compressing the marketing funnel and rewriting the rules of ROI.

ActivTrak's high ranking on TIME's inaugural WorkTech list isn't just an award; it's a signal. The age of measuring AI's true impact has arrived.

A new platform is using 'gender-smart' AI to turn women from cash holders into active investors. But can technology fix a problem the financial industry created?

Adam Opalka's 29-year rise from team member to VP at Express Wash Concepts reveals a blueprint for growth in a rapidly professionalizing industry.

Marga.ai partners with leadership guru Aviad Goz to create an 'Authentic Human AI' mentor, betting that judgment, not just data, is the next great digital asset.

Wolters Kluwer's Libra AI enters Switzerland, armed with Stämpfli's revered legal texts. Is this the key to unlocking legal AI's potential or a new battleground for data sovereignty?

As businesses rush to advertise on ChatGPT, a critical question emerges: does it work? CallRail's new integration aims to answer that, giving SMBs the tools to measure ROI and compete in the new AI-driven landscape.

A new video AI from Bria processes clips with temporal awareness, eliminating flicker and setting a new standard for quality and speed in content creation.

AI saves workers 11 hours a week, yet firms see little gain. A new report reveals how 'botsitting' and 'botshitting' are erasing AI's promised ROI.

With only 4% of US pets insured despite soaring vet costs, a new partnership signals a major shift. Is embedding insurance the key to this untapped market?

TELUS brings its Optik TV and PureFibre service to Montreal and Quebec City, challenging incumbents Bell and Videotron with flexible, bundled entertainment.