Infobip Ltd.

Infobip is a global cloud communications platform that provides omnichannel engagement, identity, user authentication, and contact center solutions. Established in 2006, its mission is to facilitate seamless mobile interactions between businesses and their customers across various channels. While founded in Vodnjan, Croatia, the company's official headquarters are located in London, United Kingdom.

The company's comprehensive suite of products and services includes a wide array of communication channels such as SMS, email, voice, and popular chat apps like WhatsApp, Viber, and RCS, all integrated through robust API solutions. Infobip offers SaaS products like Moments, Conversations, and Answers, alongside its AI-native AgentOS, designed to orchestrate autonomous AI-driven customer journeys. These offerings empower businesses to enhance customer experience, streamline communication processes, and ensure security and scalability across diverse market segments, including enterprises, telecommunication companies, and digital-native organizations.

Led by co-founder and CEO Silvio Kutić, Infobip has achieved significant market recognition, including being named a leader in the Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) and various Juniper Research leaderboards for RCS for Business and Mobile Messaging Fraud Prevention. The company, which reported revenues of €1.735 billion in 2023 and handled 453 billion annual interactions, continues to emphasize AI adoption, transforming into an "AI-first" company to drive innovation in customer engagement. Infobip was also recognized as Croatia's first "unicorn" company, a testament to its rapid growth and market valuation.