Brands Struggle to Prove ROI on Sports Fan Engagement Despite Rising Spend

  • 57% of brands cannot prove ROI on sports fan engagement investments, despite 13% of marketing budgets allocated to such activations.
  • 73% of brands expect to increase sports-related marketing spend in the next 12 months.
  • 87% of respondents view AI as critical to the future of sports fan engagement.
  • Infobip launched PitchMate, an AI-powered fan engagement solution for global football audiences.

Brands are increasingly investing in sports fan engagement, yet many struggle to measure its business impact. This highlights a broader industry trend where digital transformation and AI adoption are essential for delivering measurable results. Infobip's new AI-powered solution, PitchMate, aims to address this gap by turning fan interactions into trackable touchpoints, positioning the company at the forefront of this evolving market.

AI Adoption
How AI-driven content and journey automation will impact the scalability of personalized fan experiences.
ROI Measurement
Whether brands can develop better infrastructure to track and prove the ROI of sports marketing investments.
Market Dynamics
The pace at which brands will shift towards AI and conversational channels for real-time fan engagement.