GoTo Technologies USA, Inc.

GoTo Technologies USA, Inc., commonly known as GoTo, is an American software as a service (SaaS) company specializing in unified communication and IT management software. Headquartered in Boston, Massachusetts, its mission is to continuously improve human experiences for an AI-enabled workforce by unlocking the potential of modern work environments.

The company offers a comprehensive portfolio of cloud-based solutions, including GoTo Connect for unified communications (encompassing phone systems, video meetings, and contact center solutions) and GoTo Resolve for IT management and support. Other key products include LogMeIn Resolve, LogMeIn Rescue, GoTo Meeting, GoTo Webinar, GoTo Training, GoToMyPC, LogMeIn Central, and LogMeIn Miradore. These offerings cater to a wide range of market segments, from small and midsize businesses to enterprises, IT teams, and sectors like education, legal, and healthcare.

Under the leadership of CEO Rich Veldran, GoTo continues to innovate, particularly in AI-enabled solutions. Recent developments include the launch of GoTo Connect CX Complete and new features for its virtual phone system, Grasshopper, in May 2026. The company also introduced AI Quality Management for its GoTo Connect Contact Center in February 2025, leveraging generative AI to enhance customer service. GoTo is positioned as a leader in cloud communications and IT, serving hundreds of thousands of customers globally with approximately 2,800 employees.