Genpact Limited

Genpact is a global professional services firm that specializes in delivering digital transformation, business process outsourcing (BPO), and consulting services. The company's mission is to be the best business process management and technology services company in the world. Headquartered in New York City, New York, USA, Genpact was founded in 1997 as a unit of General Electric and became an independent entity in 2005.

Genpact offers a comprehensive suite of services and products, including AI-powered solutions, Robotic Process Automation (RPA), cloud migration, finance and accounting outsourcing, customer service management, and supply chain management. Key product offerings include Genpact Cora, an AI-based platform for enterprises, the Genpact AP Suite for autonomous accounts payable, and riskCanvas for financial crime risk management. The company serves multinational enterprises across diverse industries such as banking, insurance, healthcare, manufacturing, life sciences, consumer goods, and high tech.

Balkrishan "BK" Kalra assumed the role of CEO in 2024. Genpact is currently positioned as an agentic and advanced technology solutions company, emphasizing the use of process intelligence and AI to drive measurable outcomes. Recent news includes a June 2026 study with HFS Research on unlocking $18 trillion in trapped AI value, and recognition in May 2026 as a GCC Orchestrator and a Horizon 3 Market Leader in Data Modernization and AI. Despite its Q1 2026 earnings exceeding expectations, the company's stock recently reached a 52-week low, though some analyses suggest it may be undervalued.