Crawford & Company

Crawford & Company is a global provider of claims management and outsourcing solutions to the risk management, insurance industry, and self-insured entities. Founded in 1941, the company's mission is "to restore and enhance lives, businesses and communities." Headquartered in Peachtree Corners, Georgia, Crawford & Company operates with a global footprint, serving clients in over 70 countries.

The company offers a comprehensive suite of services, including loss adjusting for commercial and personal lines, human risk management (workers' compensation, disability & leave management), Global Technical Services (GTS) for complex losses, cyber risk solutions, and Third Party Administration (TPA) through its Broadspire brand. Additionally, Crawford provides digital solutions like Crawford iQ™ and WeGoLook™, and manages a network of contractors through Contractor Connection. These services cater to a diverse client base, including insurance carriers, brokers, corporations, and self-insured entities.

In recent leadership changes, W. Bruce Swain Jr. was appointed Interim President & CEO effective January 1, 2026, following the departure of Rohit Verma, with Holly Boudreau succeeding Swain as CFO. The company has recently restructured its operations, effective January 1, 2026, into two primary divisions (U.S. Operations and International Operations), with a further realignment into three reportable segments: U.S. Property & Casualty, Broadspire, and International Operations. Crawford & Company maintains its position as the world's largest publicly listed independent provider in its sector, focusing on innovation, technology, and a digital-first approach to claims handling, aiming to automate a significant portion of high-volume claims by 2026.