Crawford Speeds Up Subsidence Claims with AI as UK Heatwave Drives Surge
Event summary
- Crawford & Company integrated SubSprint®, an AI-driven claims solution for subsidence damage.
- SubSprint® reduces assessment times by up to 97% compared to traditional methods.
- 86% of claims assessed via SubSprint® did not require onsite inspections.
- The UK's record-breaking heatwave is driving a surge in subsidence-related claims.
The big picture
Crawford’s SubSprint® launch comes as extreme weather patterns intensify, pushing insurers to adopt AI for faster, more cost-effective claims handling. The solution aligns with broader industry shifts toward automation in response to climate-driven risks. With subsidence claims rising, the ability to process them efficiently could become a competitive differentiator.
What we're watching
- Technology Adoption
- How insurers will scale AI-driven claims solutions amid rising subsidence risks.
- Climate Risk
- Whether prolonged heatwaves will force further innovation in property insurance.
- Operational Efficiency
- The pace at which AI reduces unnecessary site visits and lowers claim costs.