Airship

Airship is a privately held technology company that provides a mobile-first customer experience platform, enabling brands to deliver sophisticated, cross-channel experiences to consumers worldwide. Founded in 2009 as Urban Airship, the company rebranded to Airship in 2019 and is headquartered in San Francisco, California.

The company's core offerings include a customer engagement platform that unifies messaging, experiences, and data to accelerate customer loyalty and revenue growth. Key products and services encompass push notification technology, messaging across various digital channels such as SMS, in-app communications, email, and mobile wallets, alongside tools for analytics, experimentation, and automation. Airship's platform features a no-code Experience Editor and Journeys AI, designed to empower marketers and product managers to create and optimize customer interactions across apps and websites.

Under the leadership of CEO Brett Caine, who has served since October 2014, Airship continues to focus on AI-powered solutions to enhance customer experiences. Recent developments include the expansion of its AI Agent fleet for goal optimization in April 2026 and the unveiling of AI Agents in July 2025 to streamline the delivery of customer experiences. The company was recognized in the Gartner Magic Quadrant for Multichannel Marketing Hubs in 2025 and serves a diverse range of B2C enterprise brands across industries like retail, media & entertainment, finance & insurance, travel & hospitality, and sports.