Artificial Intelligence

The traditional BPO model faces an existential crisis. As AI empowers enterprises, the demand has shifted from cheap labor to intelligent, measurable outcomes.

As patients turn to AI for health advice, a new peer-reviewed framework from Included Health offers a clinically-governed model for safety and trust.

The win for 'Everyday Solutions' isn't just a trophy; it's a signal. A deep dive into how strategic partnerships and BaaS are redefining financial access.

As CX leaders drown in AI pilots, Liveops is launching a strategic service to create board-ready roadmaps, a maneuver to become an indispensable AI partner.

Amidst tech industry turmoil, CAI earns a top workplace award. Their secret? A four-decade focus on culture, inclusion, and long-term talent investment.

After narrowly avoiding delisting, Chegg shelves a reverse stock split, signaling confidence in its strategic pivot to the $40B AI-driven skilling market.

An embedded iPaaS provider just open-sourced its entire connector library. It's not about charity; it's a bold bet on a future where AI builds and platforms operate.

As 87% of consumers demand consistency, Berlin-based Strategix launches a model to unify PR, marketing, and branding. But is it the answer to a fractured digital world?

Forget perfect guidance. The future of stroke rehab may lie in making mistakes. Israel's Bioxtreme launches Dextreme 2.0, using AI to amplify errors and accelerate recovery.

One year in, the Axiom-Legora partnership is moving legal AI from hype to hard numbers, showcasing a model that delivers massive savings and efficiency gains.

Amidst global turmoil, hedge funds are doubling down on semiconductors. A deep dive into the data reveals a high-stakes bet on the digital infrastructure.

Formic's new HQ isn't just a building; it's a bet on a new model where manufacturers rent robots, not buy them, leveling the playing field for Main Street.

Small agencies are drowning in disconnected software. Discover how integrated platforms are freeing agents to be trusted advisors, not just tech managers.

SponsorUnited’s new AI and star CCO hire signal a tech overhaul for the sponsorship world. But will it amplify human genius or just automate the status quo?

The first AI SOC platform to earn the government's top security clearance, Swimlane Turbine unlocks advanced, explainable automation for national cyber defense.

As AI booms, a new report reveals a crushing data overload. Enterprises are discarding vital information, stalling innovation and facing a crisis of trust.

A new partnership between Roku and Smartly brings the precision of social media ads to the living room, heralding a major shift for CTV and brand advertising.

With the hire of growth veteran Shannon Hodges, ibex is betting that the future of customer experience isn't just AI, but a complex synergy with its human experts.

A new real-time index from AI firm Quandri reveals a dramatic slowdown in home insurance premium increases, though relief is uneven across the country.

Applied Atomics revives BWXT's shelved mPower reactor, betting its modular design can quench the insatiable thirst of data centers. But can it win the race?