Verint Systems Inc.

https://www.verint.com

Verint Systems Inc., commonly known as Verint, is a technology company headquartered in Melville, New York, focused on customer experience (CX) automation. Its core mission is to provide actionable intelligence solutions, leveraging artificial intelligence (AI) to automate workflows and deliver measurable business outcomes for its clients.

Verint offers an open platform that integrates AI, advanced analytics, large language models, and automated workflows to analyze customer interactions across various channels, including contact centers, web, and mobile applications. Key offerings include AI-powered bots, workforce engagement solutions, quality automation, copilots, knowledge automation, and CX analytics. The company serves a diverse range of industries such as financial services, telecommunications, healthcare, retail, and public sector organizations.

In recent developments, Verint was acquired by private equity firm Thoma Bravo in August 2025 for $2 billion and subsequently merged with Calabrio, Inc., a Thoma Bravo portfolio company, on November 26, 2025. This transaction led to Verint's delisting from NASDAQ, and it now operates as a privately held subsidiary of Calabrio, Inc. Following the merger, Dave Rhodes, former CEO of Calabrio, was appointed CEO of the unified Verint in February 2026. The company has also undertaken workforce reductions as part of its integration and operational streamlining efforts.

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CID: 1941