Verint Unveils First Combined CX Automation Event with Calabrio
Event summary
- Verint announces Engage 2026, its first combined event with Calabrio, set for June 22–25, 2026, in Las Vegas.
- The event will showcase the unified Verint-Calabrio portfolio on the Verint CX Automation Platform.
- Verint claims over 80 Fortune 100 companies as customers.
- No forced migration or disruption promised for existing customers.
The big picture
Verint's Engage 2026 event underscores the accelerating trend of AI-powered customer experience automation. The integration of Calabrio's capabilities into Verint's platform reflects broader industry consolidation as companies seek to offer end-to-end CX solutions. With over 80 Fortune 100 clients, Verint's move could reshape competitive dynamics in the CX automation space.
What we're watching
- Integration Execution
- How Verint will demonstrate seamless integration of Calabrio's solutions into its platform.
- Market Differentiation
- Whether the combined offering can position Verint as a leader in CX automation.
- Customer Adoption
- The pace at which existing customers will transition to the unified platform.
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