CRM Platforms

PENN Entertainment is swapping its Aurora riverboat for a land-based resort, a strategic pivot reflecting a statewide shift away from legacy gaming models.

TELUS's #StandWithOwners returns, but its new focus on a year-round community reveals a deeper strategy: building an ecosystem, not just running a contest.

Browser innovator Shift renews its $25K Impact Grant, fueling sustainable startups as the tech industry grapples with its growing environmental footprint.

As AI and cyber risks escalate, the new 'Chief Trust Officer' role is emerging. HITRUST's appointment of a veteran leader signals a major shift for all.

Astreya and 3CLogic are ending the 'swivel chair' era for IT support, embedding voice AI directly into ServiceNow to create a single, intelligent ecosystem.

New research reveals systemic failures in disability inclusion are costing Canada's economy. The fix isn't just policy—it's a complete system upgrade.

As 'tick-box' training fails to close a widening skills gap, TalentLMS's new AI simulations offer a private space for employees to build real-world capability.

A breakthrough in cardiac fibrosis treatment reveals more than a new drug; it signals a systemic shift. How AI and human 'organoids' are making animal models obsolete.

While competitors build complex apps, Maxwell TEC is winning the home care market with simple SMS. Their milestone is a strategic signal for patient engagement.

TELICA launches its CREBEE ESL DIY Kit at COMPUTEX, a solution designed to bring affordable, cloud-connected electronic shelf labels to small businesses.

Stocktwits relaunches its symbol pages, placing community intelligence front and center. Can a return to its social roots redefine the future of retail investing?

A decade ago, Oaklyn Consulting was an experiment. Today, its fee-only advisory model has reshaped M&A for businesses left behind by Wall Street.

A new partnership embeds AI-powered insurance solutions into lender workflows, offering a lifeline as soaring premiums threaten home loan closings nationwide.

Expedience Software's new CRM Connect aims to solve a major pain point for enterprises by enhancing Microsoft Dynamics' document generation capabilities.

TMF Group is leveraging Fenergo's AI-powered platform to digitize investor onboarding, promising speed, transparency, and enhanced compliance.

Baxter Credit Union's new 'show, not tell' support system fixes a key flaw in digital banking, boosting efficiency and member trust.

As AI platforms handle sensitive enterprise data, Backstory's new CISO from Meta signals a strategic shift where trust and security are the new currency.

From tech unicorns to philosophical inquiry, Vishwanath Alluri challenges leaders to look inward, arguing an organization's success starts with its leader's mind.

A new partnership makes prenups affordable and accessible, as Millennials and Gen Z ditch the stigma and embrace financial transparency before saying 'I do'.

As AI floods classrooms, one firm has launched a major initiative, backed by a tech giant's grant, to help schools navigate bias, privacy, and equity.