CRM Platforms

RHB Banking Group's massive BUSINESSNEXT rollout signals a pivotal shift from legacy IT silos to unified, AI-driven operations in Southeast Asia.

As colleges face mounting enrollment pressures, CampusESP's new Slate Suitcase+ integration turns parental engagement into an actionable recruitment strategy.

By integrating Anthropic's Model Context Protocol, Orion is transforming its open API architecture into a secure, agentic AI engine for financial advisors.

Glia's new AI CRM and in-branch audio capture aim to unify digital and physical banking interactions, but navigating privacy laws will be the real test.

A new 2026 report reveals that internal tech debt and disconnected data, not federal regulations, are the primary bottlenecks stalling financial services growth.

As OpenAI rapidly scales its advertising platform, a new CRM integration turns ChatGPT into a high-intent marketing engine for mid-market businesses.

HubSpot's Fall '26 Spotlight introduces an autonomous, self-updating CRM. But as AI takes the wheel, will it eliminate admin fatigue or create new risks?

LenzVU's second Top 100 AI award highlights a crucial shift: AI that assists, not replaces, giving small businesses a powerful, human-centric engine.

Solera's new AI Sales Coach promises to turn CRM data into daily performance boosts. But is it the future of dealership management or just more tech noise?

A Singaporean AI firm hires a trio of veterans from a $1.5B exit to lead a bold global expansion, betting on a unified platform to fix a fragmented market.

Denver-based SugarAI's recent triple-validation from Constellation Research is more than an award; it’s a key signal of CRM's evolution from passive database to proactive growth engine.

A new strategic partnership aims to redefine FMO support, giving thousands of independent insurance agents preferred access to cutting-edge growth technology.

Forget the automation-first narrative. A new wave of retail AI, championed by firms like Tulip, is betting on a surprising asset: the human sales associate.

Draup’s new AI integration for Microsoft Dynamics 365 promises to end the manual pre-call research grind, delivering deep account intelligence to sellers.

A new study reveals 95% of photographers use manual workflows. HoneyBook's response? An all-in-one platform play to eliminate rivals and own the market.

A new partnership between Quik! and High Meadow Solutions targets the Achilles' heel of wealth management CRMs: the disconnected, paper-laden transaction process.

With dual industry awards, Accel-KKR-backed SugarAI is validating a new playbook for sales: turning data chaos into actionable, revenue-driving intelligence.

A new partnership embeds predictive AI directly into a leading CRM, giving 24,000 nonprofits the power to fundraise smarter, not just harder.

Beyond the press release: How Cherokee Federal's top-tier Salesforce status, fueled by a key acquisition, impacts both government IT and a nation.

As AI projects fail at an alarming rate due to bad data, Traction Complete is betting its new 'Data Agents' can rebuild trust from the ground up.