TTEC Services Corporation

TTEC Services Corporation is a subsidiary of TTEC Holdings, Inc., an American customer experience (CX) technology and services company. The parent company, TTEC Holdings, Inc., aims to accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands, or to "deliver humanity to business." Founded in 1982 by Kenneth D. Tuchman, TTEC Holdings, Inc. has its primary place of business in Austin, Texas, following a relocation from Englewood, Colorado in 2024/2025.

TTEC Holdings, Inc. operates through two main segments: TTEC Digital and TTEC Engage. TTEC Digital provides technology-driven solutions, including CX technology services, data analytics, cloud contact center platforms, artificial intelligence (AI), and intelligent automation. TTEC Engage delivers human-centric managed services such as omnichannel customer care, sales and retention, fraud prevention, and back-office support. The company serves a diverse range of industries globally, including communications, automotive, healthcare, financial services, government, and technology, with operations spanning over 20 countries.

Kenneth D. Tuchman serves as the founder, Chairman, and CEO of TTEC Holdings, Inc. Recent developments for the parent company in early 2026 include leadership transitions within its TTEC Digital segment, notably the appointment of Chris Brown as President. TTEC Holdings, Inc. has also expanded its global operations, including a significant hiring initiative in Egypt, and has received multiple Stevie Awards for its AI-driven customer experience solutions. The company continues to emphasize AI-powered, digital-first experiences in its market positioning.