Sedgwick Claims Management Services, Inc.

Sedgwick Claims Management Services, Inc. is a global provider of technology-enabled risk, benefits, and integrated business solutions. Headquartered in Memphis, Tennessee, the company's mission is "to take care of people by delivering compassionate, data-driven risk management that restores health, productivity, and peace of mind."

The company offers a comprehensive suite of services including claims administration, loss adjusting, benefits administration, and product recall. Its expertise spans workers' compensation, short and long-term disability, employee absence programs, managed care, and general, automobile, and professional liability. Sedgwick serves a diverse client base, including multinational insurers, large corporate risk managers, specialty commercial clients, brokers, and property owners across various industries such as manufacturing, healthcare, retail, and technology.

Sedgwick maintains a strong market position as a leading global provider of claims management and technology-enabled business solutions, particularly as a prominent third-party administrator (TPA) in the U.S. workers' compensation market. Recent developments include an agreement in April 2026 for Onex to acquire the company, though it currently has a complex private equity ownership structure with The Carlyle Group as a majority shareholder and other firms like Stone Point Capital, Altas Partners, CDPQ, and Onex as minority shareholders. In early 2026, Sedgwick launched a new Global Specialty platform to address complex losses and introduced a new Tow and Storage Negotiation Service. The company also released a report in March 2026 focusing on leveraging AI and technology for future-ready property claims and appointed Vishy Padmanabhan as Chief Transformation Officer in September 2025.