Sedgwick Expands Direct Repair Network to Heavy Equipment — Sedgwick Claims Management Services, Inc.

Event summary

Sedgwick launched a heavy equipment direct repair program on July 22, 2026, expanding its largest private passenger direct repair network in the U.S.
The new program includes 250 certified heavy equipment repair facilities serving 18-wheelers, refrigerated trucks, and other specialized vehicles.
The service offers rapid estimates within 48 hours of inspection, nationwide coverage, and real-time repair tracking through a mobile app and digital platform.
Sedgwick's majority shareholder is The Carlyle Group, with minority shareholders including Stone Point Capital LLC, Altas Partners, CDPQ, and Onex.

The big picture

Sedgwick's expansion into heavy equipment repairs leverages its existing auto repair network, positioning it to capture a larger share of the logistics and insurance sectors. The move aligns with broader industry trends toward digital transformation and cost control in claims management. With over 3400 contracted body shops and 250 certified heavy equipment repair facilities, Sedgwick aims to provide a seamless, end-to-end solution for managing repairs nationwide.

What we're watching

Network Expansion: Whether Sedgwick can sustain rapid growth in its heavy equipment repair network while maintaining quality standards.
Technology Integration: How effectively the digital tools and mobile app will streamline the repair process and reduce cycle times.
Market Penetration: The pace at which carriers adopt Sedgwick's heavy equipment direct repair program and its impact on market share.