Reach3 Insights

Reach3 Insights is a full-service research consultancy specializing in scalable, conversational insight solutions for modern enterprises. The company's core mission is to empower businesses with actionable knowledge, believing that the future of market insights lies in conversational engagement. Headquartered in Chicago, USA, Reach3 Insights also maintains offices in Vancouver and Toronto, Canada.

The company offers a comprehensive suite of services and solutions, including full-service market research, insight communities (MROC), mobile ethnography, and mobile surveys. Key product offerings include Community 2.0, Voice of Market, and Brand Experience Predictor (BXP), alongside specialized solutions for message testing, journey mapping, and Gen Z insights. Reach3 Insights serves a diverse range of industries, such as consumer goods, retail, technology, financial services, media & entertainment, and healthcare & pharma.

Led by CEO and Founder Matt Kleinschmit, Reach3 Insights operates as part of the Rival Group Inc., a privately held entity that also includes Rival Technologies and Angus Reid Group. In May 2025, Rival Group merged with Angus Reid Group, creating a $60-million enterprise and solidifying its position as a significant North American research powerhouse. The company is recognized for its innovative, AI-accelerated, mobile-first conversational research methods, consistently earning spots on Greenbook's GRIT Top Innovative Suppliers list. Recent news includes leadership promotions in July 2025, underscoring the company's growth and commitment to talent development within a rapidly evolving market research landscape.