Intouch Insight Ltd.

Intouch Insight Ltd. is a Canadian-based company specializing in customer experience management (CEM) products and services for multi-location brands. Headquartered in Ottawa, Ontario, the company's mission is to deliver technology-enabled solutions that drive positive business outcomes, enhance operational efficiency, and improve customer experiences.

The company offers a comprehensive suite of solutions, including mystery shopping (IntouchShop®), operational audits (IntouchAudit®), digital checklists and inspections (IntouchCheck®), and customer feedback surveys (IntouchSurvey®). These services are unified by the IntouchCX™ platform, which aggregates data for advanced analytics and reporting. Intouch Insight also provides event marketing lead capture solutions through IntouchCapture. Their client base spans various multi-location industries such as quick-serve restaurants, retail, financial services, grocery, hospitality, and automotive.

Intouch Insight is publicly traded on the TSX Venture Exchange (TSXV: INX) and OTCQX (OTCQX: INXSF). Cameron James Watt serves as the President, CEO, and Director. Recent activities include the announcement of Q1 2026 financial results, the confirmation of its board and granting of stock options in June 2026, and a strategic expansion into the grocery sector, including a proprietary study and a speaking engagement at the GroceryNEXT conference in August 2026. The company also released its 2026 Emerging Experiences Study and 2026 C-store Trends Report, underscoring its role as a source of industry insights.