ExlService Holdings, Inc.

EXL is a global data, analytics, and digital operations company that assists large enterprises in redesigning and executing complex workflows. The company focuses on leveraging data science, artificial intelligence, and deep industry expertise to enhance operational efficiency and secure a competitive advantage for its clients. Headquartered in New York City, USA, at 320 Park Avenue, EXL's mission is to empower businesses through innovative data solutions and strategic leadership, transforming challenges into opportunities.

EXL offers a comprehensive suite of managed services and analytics-led solutions, including data modernization, AI services, and AI-powered operations. Its key service areas encompass data analytics, automation, and customer experience management. The company serves a diverse range of industries, such as insurance, healthcare, banking and financial services, retail, media and communications, and energy and infrastructure, providing tailored solutions for critical functions like claims processing, underwriting support, payment integrity, and risk and compliance.

Rohit Kapoor currently serves as the Chairman and Chief Executive Officer of EXL. In a significant recent development, EXL announced on June 24, 2026, a definitive agreement to acquire iMerit, a prominent firm specializing in AI model training, evaluation, and reinforcement learning, for up to $310 million. This acquisition is poised to bolster EXL's enterprise AI capabilities, particularly in training large language and multimodal models, and to expand its footprint in high-growth AI technology sectors. Additionally, EXL has achieved Gold Tier Status in the Databricks Partner Program, enhancing its collaboration to help enterprises establish robust data foundations for AI. The company continues to emphasize digital transformation and innovation, especially in AI, to deliver measurable outcomes and accelerate client innovation.