EXL Loses Insurance and Healthcare Head to Hexaware
Event summary
- Vivek Jetley, president and head of Insurance, Healthcare and Life Sciences at EXL, is departing to become CEO of Hexaware Technologies Limited.
- Jetley's departure is effective October 26, 2026, with a transition period in place.
- Jetley has been with EXL for nearly 20 years, playing a key role in building its analytics and insurance/healthcare businesses.
- EXL emphasizes its deep leadership bench and commitment to executing its data and AI strategy.
The big picture
The departure of a long-tenured executive like Jetley highlights the competitive talent wars in the data and AI services sector. His move to a CEO role at Hexaware suggests a strategic realignment in the industry, where leadership with deep domain expertise in insurance and healthcare is highly valued. EXL's ability to seamlessly transition his responsibilities will be critical for maintaining client trust and operational efficiency.
What we're watching
- Leadership Continuity
- How EXL's internal succession plan will maintain momentum in its core insurance and healthcare businesses.
- Competitive Dynamics
- Whether Hexaware gains strategic advantage from Jetley's industry expertise.
- Strategic Focus
- The pace at which EXL can integrate Jetley's responsibilities without disrupting its data and AI strategy.
Related topics