EXL Earns 2026 Great Place To Work Certification with 81% Employee Approval — ExlService Holdings, Inc.

Event summary

EXL received the 2026 Great Place To Work Certification in the U.S. and Colombia, with 81% of employees affirming it as a great workplace.
89% of employees reported feeling supported in taking time off and being welcomed, while 88% cited honest and ethical management practices.
Great Place To Work Certification is based entirely on employee feedback and is recognized globally as a benchmark for outstanding workplace culture.
EXL operates in industries including insurance, healthcare, banking, and retail, with approximately 68,000 employees across six continents.

The big picture

EXL's certification underscores the growing emphasis on workplace culture as a strategic differentiator in the data and AI sector. As companies increasingly compete for top talent, employee experience is becoming a key metric for long-term success. This certification could enhance EXL's employer brand, potentially attracting more skilled professionals and reinforcing its position in industries reliant on high-performance workforces.

What we're watching

Employee Retention: How EXL's high employee satisfaction scores will impact retention rates and reduce hiring costs.
Innovation Output: Whether the high-trust workplace environment will sustain innovation and collaboration.
Market Differentiation: The pace at which EXL can leverage this certification to attract top talent and differentiate itself in competitive industries.