ClearlyRated

ClearlyRated is a privately held company headquartered in Portland, Oregon, that specializes in client and employee experience measurement and reputation management for business-to-business (B2B) professional services firms. The company's core mission is to help these firms differentiate themselves through service excellence by providing actionable insights from client feedback.

The company offers a comprehensive CX platform that includes Net Promoter® Score (NPS®) survey programs, industry benchmarking, and online reputation tools. These services are designed to help firms measure client and talent satisfaction, reduce attrition, identify cross-sell opportunities, and build a credible online presence through validated ratings and testimonials. ClearlyRated primarily serves market segments such as staffing and recruiting firms, as well as accounting firms.

In June 2023, ClearlyRated received a majority investment from Software Growth Partners (SGP) to accelerate the growth and expansion of its platform. The company is also known for its annual Best of Staffing® awards program, which recognizes staffing agencies for superior service quality based on client and talent feedback. Eric Gregg is the Founder and CX Strategist, while Baker Nanduru serves as the CEO.