ClearlyRated Honors 2026 Best of Insurance Award Winners for Client, Employee Satisfaction
Event summary
- ClearlyRated announced winners of its 3rd annual Best of Insurance awards on February 3, 2026.
- Award winners achieved exceptional client and employee satisfaction ratings, outperforming industry benchmarks.
- Winning firms' clients are 60% more likely to report complete satisfaction compared to the industry average.
- Less than 1% of U.S. and Canadian insurance firms qualified for the award.
The big picture
The awards highlight a growing emphasis on client and employee experience as key differentiators in the insurance industry. As professional service firms increasingly leverage technology to enhance human connection, ClearlyRated's methodology positions these winners as potential benchmarks for service quality. The recognition comes amid broader industry trends toward data-driven decision making and competitive differentiation through service excellence.
What we're watching
- Sustainability of Differentiation
- Whether award-winning firms can maintain their service quality advantage amid industry consolidation.
- Industry Benchmarking
- How the 60% satisfaction premium will evolve as more firms adopt similar client experience metrics.
- Talent Retention
- The pace at which employee satisfaction scores correlate with client satisfaction in the insurance sector.
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