Elation Health Taps Anthropic's AI to Reshape Primary Care

SAN FRANCISCO, CA – January 12, 2026 – In a significant move to combat physician burnout and streamline clinical workflows, Elation Health today announced a major partnership with the AI safety and research company Anthropic. The collaboration embeds Anthropic's powerful AI assistant, Claude, into Elation’s Electronic Health Record (EHR) platform, supercharging its Clinical Insights solution to deliver near-instant summaries of complex patient charts.

For thousands of primary care physicians (PCPs) drowning in administrative tasks, the announcement signals a potential turning point. The integration promises to transform hours of pre-visit chart review into a task that takes mere seconds, freeing up clinicians to focus on patient care rather than data entry. This partnership places Elation at the forefront of a movement to deploy practical, workflow-native AI in one of the most strained sectors of the healthcare system.

An AI Co-Pilot for the Modern Clinician

The core of the collaboration is the enhancement of Elation’s Clinical Insights feature. Now powered by Claude, the tool synthesizes vast amounts of longitudinal patient data—including problem lists, medications, lab results, vitals, and years of visit notes—into concise, readable summaries. Critically, every piece of information in the AI-generated summary is cited with a direct link back to its source in the patient's chart, a feature designed to build trust and keep physicians firmly in control of clinical decisions.

According to Elation, the impact has been immediate and measurable. Since migrating the feature's engine to Claude in November 2025, the company reports a 61% reduction in the time it takes to generate the first insight, a speed boost attributed to Anthropic's Claude Haiku 4.5 model. This allows clinicians to read streaming responses as they are generated, seamlessly integrating chart prep into the moments before a patient encounter.

“Anthropic was a natural choice for Elation and is a trusted integration as we enhance our native intelligence in ways that are transformational for primary care,” said Kyna Fong, Ph.D., co-founder and CEO of Elation Health, in the original announcement. “We chose Claude, powered by Anthropic, for the strength of its model and its reputation for responsible AI. Together, we’re using AI thoughtfully, not for novelty, but to deliver clinical-first intelligence that reduces burden, keeps physicians in control, and moves primary care forward.”

The platform allows for significant personalization. Clinicians can use quick-action buttons for common requests like “summarize last three visits” or input custom instructions, tailoring the AI's output to their specific needs for each patient. This flexibility is key to driving adoption, which has already doubled for Clinical Insights since the Claude integration, making it the fastest-adopted AI capability on Elation's platform.

A Strategic Leap in the EHR Arms Race

Elation Health's partnership with Anthropic is not just a product update; it's a strategic maneuver in the highly competitive healthcare technology landscape. While major EHR vendors like Epic Systems and Cerner have long invested in AI, their focus has often been on large-scale hospital systems, predictive analytics for population health, and back-end administrative functions. Elation, which has built its reputation in the ambulatory and primary care markets, is making a targeted play to solve the clinician's most immediate problem: the overwhelming data burden within the EHR itself.

This “clinical-first” approach, which emphasizes tools that are deeply embedded into daily workflows, contrasts with “bolt-on” AI features that can feel disjointed. Elation had already laid the groundwork with its native AI platform launch in August 2025, which included an ambient AI scribe and task automation tools. The rapid adoption of those features signaled a strong appetite among its 46,000 clinical users for technology that saves time without adding complexity.

By integrating a best-in-class model from a leading AI company like Anthropic, Elation is betting that superior user experience and tangible time savings will be a key differentiator. The move challenges other EHR providers to deliver AI that not only offers powerful analytics but also improves the quality of a physician's workday.

Building Trust Through Responsible AI

Deploying generative AI in a highly regulated field like healthcare requires navigating a minefield of privacy, security, and ethical concerns. Both companies have foregrounded their commitment to a “responsible AI” framework to address these challenges head-on.

Anthropic, which launched its dedicated “Claude for Healthcare” platform earlier this month, has built its reputation on developing safe and steerable AI systems. The Elation integration operates within a HIPAA-compliant infrastructure, governed by a Business Associate Agreement (BAA) that legally binds Anthropic to federal patient data protection standards. All data is protected with AES-256 encryption, and importantly, Anthropic has committed not to use customer health data to train its models.

“By embedding Claude directly into Elation’s EHR, we’re able to deliver fast, cited chart insights that fit naturally into existing primary care workflows, support clinician judgment, and meet the safety and reliability standards required in regulated healthcare environments,” noted Zubair Jandali, Anthropic’s healthcare and life sciences lead.

This focus on transparency and physician oversight is critical. The clear citations within Clinical Insights allow doctors to instantly verify the AI's claims, mitigating the risk of “hallucinations” or errors. This model doesn't aim to replace clinical judgment but to augment it, positioning the AI as a powerful assistant rather than an autonomous decision-maker. This approach is aligned with guidance from organizations like the National Institute of Standards and Technology (NIST) on creating trustworthy AI, which emphasizes explainability, reliability, and human accountability.

Redefining the Future of Primary Care

The long-term vision for this technology extends beyond mere efficiency. By shouldering a significant portion of the administrative burden that consumes over half of a physician's workday, tools like Clinical Insights have the potential to fundamentally improve the nature of primary care. The time saved from scrolling through endless records can be reinvested into direct patient interaction, fostering deeper conversations and strengthening the physician-patient relationship.

This could be a powerful antidote to the widespread burnout that threatens the primary care workforce. However, experts caution that the successful integration of AI into clinical practice is not without its challenges. There is a risk of over-reliance on technology, which could lead to a deskilling of clinical reasoning. Furthermore, the true measure of success will be whether the time saved is used to enhance human connection or simply to increase patient throughput.

For now, the rapid adoption across Elation’s network suggests that clinicians see immediate value. As AI becomes more sophisticated and seamlessly integrated, it is poised to become an indispensable part of the modern medical toolkit, not as a replacement for human expertise, but as a catalyst that empowers physicians to practice medicine at the top of their license and deliver the thoughtful, personalized care that patients deserve.