AI & Machine Learning

Medallia’s 2026 Expy Awards reveal how CIBC, Vanguard, and Verizon are using AI to transform customer feedback into measurable financial success.

IDC recognizes RingCentral for its AI-powered RingWEM platform, signaling a major shift in how contact centers manage performance and employee engagement.

Fintech innovator TaxStatus has launched two new tools that leverage verified IRS data to automate client prep and unlock historical insights for advisors.

With the appointment of Brandy Durham as Chief Data and AI Officer, ManTech signals an aggressive strategy to dominate the federal AI space.

Cyber threats still dominate, but AI's explosive jump to the #2 spot signals a new era of complex operational, legal, and geopolitical challenges for firms.

Vonage's new platform embeds AI-driven WhatsApp and RCS messaging into Salesforce, aiming to revolutionize how brands engage with customers.

As AI and privacy shifts threaten publishers, OpenX hires ad tech vets to bolster monetization and compete in the high-stakes CTV advertising market.

A new report reveals 90% of PR teams use AI, but few have mastered it, creating a high-stakes race to prove value in an era of flat budgets.

The deal merges IMS's global litigation support with First Court's jury research tech, signaling a major shift toward data-driven trial strategy.

AirJoule Technologies raises $20M to scale its water-from-air tech. Despite a stock dip, top execs buying shares signals deep confidence in its future.

Scality appoints a former French Special Ops general to lead customer success, signaling a strategic shift toward military-grade data sovereignty and resilience.

Amid rising costs and staffing crises, ApolloMD promotes veteran insiders to lead operations and revenue cycle, betting on experience to ensure stability.

The acquisition merges OptConnect's connectivity with DPL's Hercules AI, promising unprecedented uptime and intelligence for ATMs and critical IoT.

The CEA giant is showcasing profit-driving proprietary tech at Vancouver's Grow Up Expo, signaling a major play for commercial growers in a tough market.

As third-party breaches double, a new solution from SpyCloud leverages recaptured darknet data to expose active identity threats in vendor ecosystems.

MBAK Energy nominates battery expert Dr. Konda Shiva to its board, aiming to conquer advanced battery tech and tap into the Middle East's energy boom.

A new partnership proves AI is only as good as its data, achieving a 10% lift in predictive models and a 19.5% drop in wasted marketing spend.

AI agency Darkroom hires Peter Gao as SVP of Growth, a strategic move to scale its tech-driven model and capture larger enterprise clients.

A new report shows subscribers are actively managing services, pausing and returning. Businesses that offer flexibility are seeing healthier, durable revenue.

With a $150M Series D, fintech infrastructure firm Alpaca solidifies its unicorn status, aiming to rewire global investing from the inside out.