Agentic AI

The Dallas-based firm is now a Workday Innovation Partner, promising faster, validated solutions for HR and finance customers in a competitive ecosystem.

Humana is rolling out 'Agent Assist,' an AI tool for 20,000 advocates, aiming to enhance empathy and efficiency, not replace its human workforce.

Canadian auto-tech firm 360.Agency appoints a new CEO and CRO to spearhead an AI-driven transformation, aiming to redefine value for dealers and OEMs.

Genspark's 'Call for Me' AI automates tasks via phone calls, but this new convenience raises complex questions about efficiency, ethics, and the future of work.

As AI moves from hype to enterprise reality, data integrity becomes critical. Ataccama's record Q4 growth reveals a new market imperative: data trust.

Avalara announces its developer-focused conference, betting on 'agentic AI' to automate tax, but can its customer support keep pace with its innovation?

A new AI-powered communications integration aims to solve chronic customer service issues in auto dealerships by linking every call to core management systems.

AI-first IT provider Astreya acquires Reliant Information Services to expand into regulated industries, targeting the complex, high-compliance needs of aviation.

As millions face losing healthcare, AI startup Graici has secured $7.5M to automate Medicaid renewals, betting its data wallet can solve a national crisis.

An AI firm is hiring a brain expert to make its sales bots more trustworthy. The move signals a new frontier where empathy and ethics are key differentiators.

UK service provider Kocho partners with Zadara, signaling a broader market shift away from VMware due to rising costs and the growing need for AI readiness.

Omilia has launched a self-learning AI platform promising 'zero-day go-live' for autonomous agents, challenging the entire customer service industry.

Carat AI's new platform offers AI agents to automate creative work, but user experiences raise questions about its ambitious memory and workflow claims.

With 144% customer growth, Maestra's all-in-one AI platform is luring brands from established players, sparking a tech stack consolidation debate.

In a crowded AI market, ActiveCampaign is betting on self-evaluation. Its acquisition of Feedback Intelligence aims to create AI that learns and improves.

Thoughtworks hires Karthik Srinivasan to scale its AI/works™ platform, betting big on autonomous AI to reshape enterprise software and drive growth.

A new report finds developers use AI weekly for productivity, but a deep trust deficit remains due to inconsistent outputs, reshaping the role of human oversight.

As data volumes surge, IT leaders struggle to translate information into action. Info-Tech LIVE 2026 in Brisbane aims to bridge this execution gap.

AI adoption is soaring in Australian government agencies, but new research reveals that worsening data silos are undermining progress and efficiency.

With its AI strategy in the spotlight and competitors gaining ground, all eyes are on Cisco's Feb 11 earnings call for signs of growth and future direction.