University Health Cuts Provider Callback Times from 45 Minutes to Seconds with Zebra Mobile Devices
Event summary
- University Health deployed Zebra mobile computers and printers to modernize point-of-care workflows, reducing provider callback wait times from 45 minutes to seconds.
- Over 90% of frontline inpatient staff now use Zebra devices, consolidating communication, documentation, and medication administration into a single device.
- Zebra’s mobile solutions include the TC5 Series, HC2X/HC5X Series mobile computers, and ZQ600 Plus Series mobile printers.
- The deployment has improved inpatient medication verification rates above 90% and reduced hospital-acquired pressure injuries through bedside wound documentation.
The big picture
Zebra Technologies is positioning itself as a key player in digitizing and automating healthcare workflows, addressing critical inefficiencies in patient care. The deployment at University Health highlights the growing trend of mobile-first solutions in healthcare, aimed at reducing cognitive load on clinicians and improving patient safety. This strategic move aligns with broader industry shifts towards intelligent operations and AI-driven healthcare solutions.
What we're watching
- Adoption Scaling
- Whether University Health can sustain high adoption rates across all departments and specialties.
- AI Integration
- How quickly Zebra can leverage the secure EHR integration for future AI applications.
- Market Expansion
- The pace at which Zebra can replicate this success in other healthcare systems.
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