Union Home Mortgage Taps Mortgage Tech Veteran as CIO to Drive Automation Push
Event summary
- Union Home Mortgage appointed Dino Lack as Chief Information Officer on May 5, 2026.
- Lack brings 21 years of mortgage technology experience, including roles at Newrez and Caliber Home Loans.
- He will focus on workflow automation and AI integration to enhance the lending experience.
- Lack's expertise spans product management, software engineering, data science, and information security.
The big picture
Union Home Mortgage's appointment of Dino Lack as CIO underscores the growing emphasis on technology-driven efficiency in mortgage banking. As lenders face increasing pressure to streamline operations and enhance customer experiences, Lack's background in end-to-end technology solutions positions UHM to compete more effectively in a digital-first landscape. The move also highlights the industry's shift towards blending human expertise with sophisticated automation to maintain a competitive edge.
What we're watching
- Automation Impact
- How Lack's automation initiatives will affect Union Home Mortgage's operational efficiency and customer service.
- AI Integration
- Whether the strategic AI integration will differentiate UHM in a competitive mortgage market.
- Execution Risk
- The pace at which Lack can implement enterprise-wide solutions while balancing security and innovation.
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