Teleperformance SE (TP)

TP, officially known as Teleperformance SE, is a French multinational digital business services company founded in 1978 and headquartered in Paris, France. The company operates as a global leader in customer experience management and business process outsourcing (BPO), leveraging a combination of advanced AI technology and human expertise to deliver efficient and empathetic solutions.

TP offers a comprehensive suite of services, including customer relationship management, technical support, customer acquisition, debt collection, and content moderation. Its digital solutions encompass Digital CX, trust and safety, and a proprietary AI orchestration platform called TP.ai FAB. The company also provides back-office processing, integrated sales, finance and accounting, and strategic technology services such as Cloud as a Service, Managed IT Infrastructure, ITSM, Managed Security, Conversational AI, Intelligent Automation, and Data Services. TP serves a diverse range of industries, including automotive, banking, communications, energy and utilities, healthcare, insurance, retail, and technology.

In recent years, Teleperformance shortened its brand name to TP in 2025, reflecting its evolution in the digital business services market. The company completed the acquisition of Majorel in January 2024, which led to the launch of its digital consulting arm, TP Infinity. TP has also expanded its AI capabilities through strategic investments, including the purchase of AI crowdsourcing platform Agents Only in June 2025 and a partnership with Sanas for AI-powered accent adjustment software in February 2025. Daniel Julien serves as the Chairman and Chief Executive Officer, with Bhupender Singh appointed as Group Deputy Chief Executive Officer in June 2023. TP aims to return 1.5 billion euros to shareholders by 2028 and has achieved ISO/IEC 42001:2023 AI Management System Certification, underscoring its commitment to responsible AI governance.