Solera Taps Uber's Wait & Save to Cut Dealership Transportation Costs
Event summary
- Solera integrated Uber's Wait & Save into its Shuttle OnDemand platform on May 7, 2026.
- The integration dynamically reduces ride costs for dealerships by leveraging extended pickup windows.
- Solera books over 1.39 million rides annually via Shuttle OnDemand with a 96% customer satisfaction rate.
- Wait & Save appears automatically within existing workflows, requiring no additional setup.
The big picture
Solera's move underscores the growing importance of dynamic pricing in dealership operations, where transportation costs are rising faster than other fixed ops expenses. By leveraging Uber's algorithm, Solera is addressing both cost pressures and customer satisfaction metrics that directly impact OEM incentive payouts. The integration positions Solera as a leader in data-driven solutions for franchise dealers navigating rising service expectations.
What we're watching
- Cost Savings Scaling
- Whether Solera can sustain meaningful per-trip savings at scale across its 110,000 monthly rides.
- Customer Retention Impact
- How the integration affects dealership CSI scores and long-term customer loyalty.
- Competitive Differentiation
- The pace at which competitors adopt similar dynamic pricing models for dealership transportation.
Related topics