Securus Technologies, LLC

Securus Technologies, LLC is a technology communications firm that provides solutions for the criminal and civil justice sectors across North America. Headquartered in Dallas, Texas, the company's mission is to serve and connect to make the world safe, aiming to create better outcomes for correctional agencies, incarcerated individuals, and their families.

The company offers a comprehensive suite of products and services, including secure inmate communications, video calling, e-messaging, inmate self-service platforms, electronic monitoring solutions, and advanced investigative tools. Securus also provides tablets that deliver educational content and facilitate money transfers through its subsidiary, JPay. These offerings are designed to enhance public safety, streamline operations for over 3,400 public safety, law enforcement, and corrections agencies, and connect more than 1.2 million incarcerated individuals.

Securus Technologies operates as a privately held subsidiary of Aventiv Technologies, which was established in 2019 by private equity firm Platinum Equity as the new corporate parent. Robert Pickens serves as the CEO of Securus Technologies, while Dave Abel leads the parent company, Aventiv Technologies, as President and CEO. The company has recently focused on technological innovation, including the development of AI tools and the unveiling of next-generation corrections technology like "Securus One" and "OMNILens." Securus has also initiated programs to transform correctional infrastructure into a talent pipeline, addressing labor shortages through career development and job application tools available on its tablets. Despite these advancements, Securus Technologies has faced ongoing criticism regarding its call pricing, data security practices, and has been subject to class-action lawsuits.