RESOURCE PRO LLC

ReSource Pro is a privately held business process outsourcing (BPO) and technology services company focused exclusively on the insurance industry. Founded in 2003 by Matthew Bruno, the company's core mission is to help insurance organizations improve their operations, enhance sales excellence, and drive growth through integrated solutions. Its headquarters are located in New York City, U.S., specifically at 60 East 42nd Street, Suite 1500.

ReSource Pro provides a comprehensive suite of services, including administrative and analytical support, operations diagnostics, talent performance measurements, and compliance solutions. The company also offers business process management, strategic advisory services, and technology-enabled operations, including AI orchestration and data services, workflow optimization, and platform implementation support. ReSource Pro serves a broad market segment within the insurance industry, catering to carriers, brokers, managing general agents (MGAs), wholesalers, and third-party administrators.

Recent developments include the appointment of Michael Costonis as President of Insurance Solutions in March 2026 and Su-Ting Fu as SVP of Data Strategy in April 2026. The company has expanded its technology services portfolio through strategic acquisitions, such as Propellint in July 2025, which specializes in insurance platform implementation, and Supportive Insurance Services (SIS) in November 2025, enhancing its compliance offerings. ReSource Pro also launched an M&A Integration Suite and a full suite of AI Orchestration and Data Services in April 2026. With over 10,000 employees as of 2024 and 13,000 as of 2026, ReSource Pro maintains a high client retention rate, exceeding 96% over a decade, and has been consistently recognized on the Inc. 5000 list of fastest-growing private companies.