Press Ganey Pushes Healthcare CEOs to Adopt Zero Harm 24/7 Initiative
Event summary
- Press Ganey launched Zero Harm 24/7, a national initiative urging healthcare CEOs and boards to eliminate preventable harm.
- The initiative is based on Press Ganey’s safety culture data, which shows nearly half of surveyed healthcare workers report low perception of safety culture.
- Press Ganey is convening a cohort of health systems to collaborate on implementing Zero Harm 24/7.
- The company will provide tailored analyses, best practices, and insights from its Patient Safety Organization to participating health systems.
The big picture
Press Ganey’s Zero Harm 24/7 initiative reflects a broader industry push for improved patient safety and workforce engagement. The initiative aims to address persistent gaps between leadership intent and frontline experience, leveraging Press Ganey’s extensive safety culture data and analytics capabilities. The focus on governance, leadership, and daily practice highlights the strategic importance of embedding safety and reliability into healthcare operations.
What we're watching
- Governance Dynamics
- How healthcare CEOs and boards respond to the call for sustained alignment on safety and reliability.
- Execution Risk
- Whether Press Ganey can effectively translate its data and expertise into measurable improvements in safety culture.
- Industry Adoption
- The pace at which healthcare organizations join the Zero Harm 24/7 initiative and implement its best practices.