Press Ganey Associates, Inc.

Press Ganey Associates, Inc. is a leading healthcare performance improvement company that specializes in measuring and enhancing the human experience across the healthcare ecosystem. Founded in 1985 by medical anthropologist Irwin Press and sociologist-statistician Rod Ganey, the company's core mission is to help healthcare organizations reduce suffering by providing insights and solutions that foster patient- and family-centered care, support high-performing caregivers and teams, and enable innovative leadership. Its headquarters are located in South Bend, Indiana.

Press Ganey offers an integrated suite of solutions that address critical areas such as safety, clinical excellence, patient experience, and workforce engagement. Key products and services include patient and employee engagement surveys, consulting on clinical and operational performance, and advanced analytics tools. The company's Human Experience (HX) platform leverages data, analytics, and artificial intelligence to provide actionable insights, with specific tools like CAHPS surveys, iRound, and NarrativeDx. Press Ganey serves a broad market, partnering with over 41,000 healthcare organizations globally and 85% of U.S. health plans, as well as clients in life sciences and government.

In October 2025, Qualtrics announced its intent to acquire Press Ganey Forsta for $6.75 billion, a move aimed at combining Qualtrics' AI technology with Press Ganey's extensive healthcare data and expertise to advance experience management. Patrick T. Ryan serves as the Chairman and CEO of Press Ganey. The company is recognized as a leader in the patient experience technology market and for its Voice of the Customer platforms.