Nordstrom, Inc.

Nordstrom, Inc. is an American upmarket department store chain headquartered in Seattle, Washington. Founded in 1901 by John W. Nordstrom, the company's mission is to provide outstanding service every day, one customer at a time, by offering a unique range of products, exceptional customer service, and great experiences. Its vision centers on serving customers better, remaining relevant in their lives, and fostering lifelong relationships.

The company's core business encompasses a wide array of products including clothing, footwear, handbags, jewelry, accessories, cosmetics, fragrances, and home furnishings. Nordstrom operates through various retail formats, including full-line Nordstrom stores, off-price Nordstrom Rack stores, and Nordstrom Local service hubs. It also maintains robust e-commerce platforms, Nordstrom.com and NordstromRack.com, and offers services such as personal styling, alterations, and beauty services.

In 2026, Nordstrom is celebrating its 125th anniversary, marking a significant milestone in its history. The company's leadership includes Erik Nordstrom as CEO and Peter Nordstrom as President and Chief Brand Officer, with Jamie Nordstrom serving as Chief Merchandising Officer since September 2023. Recent strategic initiatives include the expansion of Nordstrom Rack locations and a new partnership with FAO Schwarz to bring the iconic toy brand to Nordstrom stores and online, commencing in summer 2026. Nordstrom continues to focus on customer service, quality, and value, while adapting to the evolving retail landscape through digital transformation and an omnichannel approach.