InvoiceCloud, Inc.

InvoiceCloud is a leading provider of digital bill payment services, specializing in electronic bill presentment and payment (EBPP) solutions. The company's core mission is to simplify customer and client engagement, making digital payments more accessible for various organizations. Headquartered in Boston, Massachusetts, InvoiceCloud relocated its headquarters to the city's Seaport district in September 2025, underscoring its growth and commitment to the fintech sector.

InvoiceCloud offers a Software-as-a-Service (SaaS) platform that provides comprehensive digital payment, customer engagement, and outbound disbursement solutions. Its offerings include online and mobile payment options, one-click checkout, scheduled payments, paperless billing, and automated reminders. The platform also features over 160 pre-built integrations with various core systems, such as Customer Information Systems (CIS), Policyholder Administration Systems (PAS), and Enterprise Resource Planning (ERP) solutions. InvoiceCloud serves a broad client base of over 3,250 customers across the utility, government (including local and county tax), and insurance industries.

In January 2024, InvoiceCloud transitioned to an independent company following the acquisition of its former parent, EngageSmart, by Vista Equity Partners. Kevin O'Brien was appointed CEO in August 2024, with Chris Sands joining as CFO and Jessi Marcoff as Chief People Officer. The company continues to innovate, notably launching an AI-powered Billing Experience in April 2026, which integrates generative and agentic AI technologies into its EBPP platform. InvoiceCloud processes approximately $36.4 billion in payments annually and has been recognized as a USA TODAY Top Workplace for five consecutive years, including 2026.