Ibex Plans 400 New Honduras Hires as CEO Meets President Asfura
Event summary
- Ibex CEO Bob Dechant met with Honduras President Nasry Asfura and Investment Minister Epaminondas Marinakys on August 10, 2026.
- The company plans to hire 400 new employees in Tegucigalpa by the end of 2026.
- Ibex aims to potentially double or triple its Honduras workforce over the next two years.
- Current operations include ~1,200 agents serving retail, healthcare, fintech, and residential clients.
The big picture
This expansion reflects Ibex's confidence in Honduras' bilingual workforce and the country's growing role as a nearshore customer experience hub. The meeting underscores how governments are increasingly partnering with BPO providers to drive economic development, particularly in regions competing for outsourcing business against traditional offshore destinations.
What we're watching
- Workforce Scaling
- Whether Ibex can sustain its aggressive hiring pace in Honduras while maintaining service quality.
- Government Collaboration
- How effective the public-private partnership will be in attracting additional BPO investment to Honduras.
- Sector Competition
- The pace at which other providers expand operations in Central America's competitive nearshore market.
Related topics